Job Description – Service Department | Sri Raj Bajaj
Sri Raj Bajaj, an authorized Bajaj service dealership, is looking for experienced and motivated professionals to join our Service Department.
Key Responsibilities:
- Handle day-to-day service workshop operations.
- Attend customer concerns and ensure proper resolution.
- Prepare job cards, estimates, and coordinate vehicle repairs.
- Monitor vehicle repair status and ensure timely delivery.
- Coordinate with technicians, service advisors, warranty and spare parts teams.
- Handle warranty, CWI and insurance-related service processes.
- Ensure proper diagnosis and quality of repair work.
- Maintain customer satisfaction and achieve service department targets.
- Follow Bajaj Auto service standards, SOPs and safety procedures.
- Support customer follow-up, service retention and workshop business growth.
Candidate Profile:
- Experience in two-wheeler automobile service/workshop operations preferred.
- Good technical knowledge and customer-handling skills.
- Ability to coordinate with technicians and customers.
- Good communication and problem-solving skills.
- Willingness to work as part of a team and achieve targets.
Location: Redhills / Ponneri / Gummudipoondi / Arakkonam / Minjur
Industry: Automobile – Two Wheeler
Company: Sri Raj Bajaj
Department: Service